Privacy Policy

This Privacy Policy explains how Gold Veranda Casino Hotel & Resort ("we", "us") handles personal information collected through goldveranda.com and during your stay.

1. Information we collect

• Contact details such as name, email and phone number
• Booking details including dates, room preferences and special requests
• Messages you send through forms or email
• Technical data such as IP address, browser type and pages visited

2. How we use information

• To manage reservations and respond to enquiries
• To deliver and improve our services and website
• To meet legal, security and safer-gambling obligations
• To send marketing only where you have opted in

3. Sharing

We do not sell personal data. We share it only with service providers acting on our behalf, professional advisers, or authorities where required by law.

4. Retention

We keep data only as long as needed for the purposes above or as required by law.

5. Your rights

Depending on your location you may request access, correction, deletion or restriction of your data, or object to certain processing. Contact [email protected] to make a request.

6. Security

We use reasonable technical and organisational measures to protect your information, though no system is completely secure.

7. Children

Our website is not directed at anyone under 18 and we do not knowingly collect their data for gaming purposes.

8. Changes

We may update this policy and will post the new date on this page.

9. Contact

Gold Veranda, goldveranda.com, [email protected].